Terms & Conditions
These Terms & Conditions govern the use of the Entice India website and purchases made through it. By accessing our website or placing an order, you agree to these terms and the applicable policies published on our website.
1. Business Identity
Entice India is operated by MOHD MOHSIN, proprietor of PHOENIX IT GLOBAL.
- Store Brand: Entice India
- Legal Business Name: MOHD MOHSIN
- Trade Name: PHOENIX IT GLOBAL
- Business Constitution: Proprietorship
- Website: https://enticeindia.com
2. Use of the Website
You agree to use our website only for lawful purposes. You must not misuse the website, attempt unauthorized access, interfere with its operation or use it for fraudulent or unlawful activities.
3. Product Information
We aim to display accurate product descriptions, photographs, prices, availability and other relevant information.
Customers should review the details of each product before placing an order. Product appearance may vary slightly due to photography, lighting or screen settings, but this does not remove any rights relating to products that are defective, damaged, incorrect or materially different from their descriptions.
4. Pricing, Discounts and Promotions
Product prices and applicable charges are displayed before purchase.
Promotional offers, coupons, discounts and free-shipping offers apply only when their published eligibility conditions are met. Offer terms must accurately identify the applicable products, discount basis, minimum order value, exclusions and validity period, where relevant.
Any advertised discount must be based on accurate pricing information. A countdown or deadline must represent a genuine promotion end time and must not create false urgency.
The final checkout total should reflect applicable product prices, discounts and mandatory charges.
5. Order Acceptance and Payment
Submitting an order constitutes a purchase request. Order fulfilment is subject to product availability, order verification and successful payment or confirmation, as applicable.
If an order cannot be fulfilled because a product is unavailable or a genuine listing or pricing error is identified, we will communicate the issue and arrange any applicable refund for payment already collected.
Customers should review their order details, delivery address and final amount before completing checkout.
6. Shipping and Delivery
We ship across India, subject to courier serviceability. Orders are generally processed and dispatched within 2 business days when products are available in inventory.
The expected delivery timeline is 4–9 days. Actual delivery may vary according to the destination and courier serviceability.
Shipping charges are displayed at checkout before payment. Additional details are provided in our Shipping & Delivery Policy.
7. Delivery and Risk of Loss
Customers are responsible for providing an accurate delivery address and reachable contact information.
We will take reasonable steps to arrange delivery to the address provided at checkout. Delivery issues should be reported to customer support with the order number and relevant details.
Nothing in this section excludes or limits any responsibility or customer right that cannot lawfully be excluded or limited.
8. Returns, Refunds and Cancellations
Eligible return requests must be submitted within 3 calendar days from the date of delivery, using the process described in our Return, Refund & Cancellation Policy.
To initiate a return, customers must email Indiaentice@gmail.com with the order number, product details and reason for the request.
Return eligibility, shipping responsibility, applicable charges, cancellations and refund processing are described in the relevant policy.
Approved refunds will be processed within 7 days after the returned product has been received or collected, inspected and approved, subject to the published policy and applicable law.
9. Intellectual Property
Website text, photographs, graphics, logos and other content may not be copied, reproduced or used commercially without permission, except where permitted by applicable law.
10. Website Availability
We take reasonable steps to maintain website availability and accurate information. Temporary interruptions may occur due to maintenance, technical issues or circumstances beyond our reasonable control.
Nothing in these terms excludes or limits any right or responsibility that cannot lawfully be excluded or limited.
11. Customer Complaints and Dispute Resolution
For a product, order, payment or service concern, contact our customer-support team first.
Email: Indiaentice@gmail.com
Please include your order number, a description of the issue and any relevant supporting information.
We will review the complaint and make reasonable efforts to resolve it through direct communication. If the dispute cannot be resolved informally, customers may pursue remedies available under applicable law, including proceedings before a competent court or consumer authority.
Nothing in this section prevents customers from exercising their statutory consumer rights.
12. Governing Law and Jurisdiction
These Terms & Conditions are governed by the laws of India.
Subject to applicable law, disputes will be handled by the competent courts or authorities having jurisdiction over the matter. Nothing in this clause limits any mandatory consumer-protection rights or statutory remedies available to customers.
13. Changes to These Terms
We may update these terms to reflect changes in our services, business practices or legal requirements. Updated terms will be published on this page.
Changes will not retrospectively remove rights or protections already applicable to existing orders.
14. Merchant Contact Details
Entice India
Operated by MOHD MOHSIN, proprietor of PHOENIX IT GLOBAL.
Email: Indiaentice@gmail.com
Business Address: H No. 83, Lane Haji Kalu Baig Ki Gali, Jama Masjid Road, Moradabad, Uttar Pradesh – 244001, India.